Last updated: 19th February 2026

Bear Again (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy.

This policy explains how we collect, use, and protect your information when you visit our website, donate, or contact us.

1. Who We Are

Bear Again is a wildlife conservation and bear rescue charity.

Data Controller: Bear Again

1 Decembrie Street, No. 22, Bălan,
Harghita County, Romania.

We are the data controller responsible for your personal data.

2. What Information We Collect

We may collect and process the following information:

Information You Provide Directly

• Name
• Email address
• Postal address (for donations or gift aid)
• Telephone number
• Donation amount
• Gift Aid declaration
• Messages sent via contact forms
• Newsletter subscription preferences

Information Collected Automatically

When you visit our website, we may collect:

• IP address
• Device type
• Browser type
• Pages visited
• Time spent on pages
• General geographic location

This is collected via tools such as:

• Google Analytics
• Meta Platforms (if fundraising ads are used)

3. How We Use Your Information

We use your information to:

• Process donations
• Claim Gift Aid where applicable
• Respond to enquiries
• Send newsletters (if you opt in)
• Improve our website and supporter experience
• Promote conservation campaigns and fundraising initiatives

We will never sell your personal data.

4. Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

• Consent – for marketing emails and analytics cookies
• Contract – when processing donations
• Legal obligation – for Gift Aid and financial record keeping
• Legitimate interest – to improve our website and charitable communications

5. Donations & Payment Processing

If you make a donation, payments may be processed securely via third-party providers such as:

• Stripe
• PayPal

We do not store full payment card details on our servers.

Please refer to the relevant provider’s privacy policy for further information.

6. Marketing Communications

If you subscribe to our newsletter:

• You will only receive emails if you have opted in
• You can unsubscribe at any time via the link in any email
• We may use email marketing platforms such as Mailchimp

We do not send unsolicited marketing emails.

7. Data Sharing

We may share your data with:

• IT and website providers
• Payment processors
• Email marketing platforms
• Professional advisers (legal/accounting)

All third parties are required to respect the security of your data and comply with GDPR.

8. International Transfers

Some of our service providers may process data outside the UK or EEA. Where this occurs, appropriate safeguards are in place, such as:

• Standard Contractual Clauses
• UK adequacy decisions

9. Data Retention

We retain personal data only as long as necessary:

• Donation records: up to 7 years (legal requirement)
• Gift Aid records: as required by HMRC
• Newsletter subscribers: until you unsubscribe
• Contact enquiries: typically 12–24 months

10. Your Rights

Under data protection law, you have the right to:

• Access your personal data
• Request correction
• Request erasure
• Restrict processing
• Object to processing
• Withdraw consent at any time
• Lodge a complaint with the ICO

Information Commissioner’s Office: https://ico.org.uk

11. Data Security

We use appropriate technical and organisational measures to protect your personal data, including:

• Secure hosting
• SSL encryption
• Restricted access controls
• Encrypted payment processing

12. Cookies

We use cookies in accordance with our Cookie Policy.
Please see our separate Cookie Policy for full details.

13. Contact Us

If you have any questions about our use of cookies, please contact:

Bear Again
1 Decembrie Street, No. 22, Bălan,
Harghita County, Romania.

Or use our Contact Form